• COVID19 Mund-Nasen-Schutz | © Kitzsteinhorn ©Kitzsteinhorn
    keep each other safe!
current info

2G-rule + FFP2 mask

Dear Guests,

we are required to check all guests (ages 12 and older) who wish to ride our lifts for official documentation of their “2G-status" – i.e. they are either vaccinated or recovered from COVID-19. Your ticket only permits access to the ski area if it is accompanied by proof of 2G-COVID-19-status. Furthermore FFP2 masks are obligatory in all lifts and cable cars as well as all areas where a 2m distance cannot be maintained.

The validation of your 2G-status as well as ticket activation can be conducted as follows: 

  1. Safe2Ski web portal
    With the Safe2Ski web portal, you can easily link your ticket to your 2G-proof before you arrive.
    Requirement: Ticket + digital proof of COVID status   
  2. Green-pass Checks
    "Green-Pass Checks" are available at our valley lift stations. Here, you can quickly and easily associate your ticket with your Green Pass.
    Requirement: Ticket + digital proof of COVID status 
  3. Ticket Machines
    Pick up your tickets conveniently from the ticket machines located in the valley station. There, you will be able to link your ticket to your digital proof of COVID status.  
    Requirement: Ticket + digital proof of COVID status
  4. Ticket Sales Outlets (Hotels, Tour Operators...)
    When tickets are issued by external sales outlets, you will be required to provide official proof of your COVID status.
    Requirement: Documentation of COVID status 
  5. Cash desk
    Your ski pass can also be cleared when you buy it at the cash desk.
    Requirement: Documentation of COVID status  
     

Tickets will be cleared for the entire duration of the ski pass purchased or for as long as the 2G-certificate remains valid, provided that the storage of data is approved.

Please, always have proof of your COVID status available for inspection whenever you are inside the ski area.

Status 21.01.2022

FAQ

Common COVID-19 questions (Status 21.01.2022)

Yes. The conditions right now are magical. We look forward to seeing you here!

Gondolas & lifts

  • FFP2 masks in all areas
  • 2G-rule 

Mountain restaurants

  • FFP2 masks until being seated
  • Admission subject to the “2G”-requirement (vaccinated or recovered)
  • Registration requirement for guests staying longer than 15 min

Furthermore FFP2 masks are obligatory in all outdoor areas where a 2m distance cannot be maintained.

Please note that, we are required to check all guests wishing to use the lifts for valid 2G-documentation.

The “Green Pass” or other proof that you are either vaccinated or recovered is required, along with the ski ticket you have purchased, for admission to the ski area. The 2G-rule (vaccinated/recovered) applies to all guests ages 12 and older. Children under 12 do not need any 2G-documentation, though tickets must still be cleared for admission.

For children and adolescents, who are required to attend school in Austria, the Ninja Pass is an equivalent 2G-proof and is also valid on weekends in the respective test week. If PCR tests are implemented during the holidays, this also counts as a 2G-proof, analogous to the Ninja Pass. 

For school children and adolescents from the age of 12 (born up to September 1, 2006), who do not attend school in Austria, the Holiday Ninja Pass is valid as a 2G-proof. 

Your ticket only permits admission to the ski area if you have linked it to valid 2G-documentation.

This can happen in different ways: You can activate your ticket at the ticket machines and the specially installed “Green Pass Checks” located at the valley station. For guests without electronically readable documentation, we provide personal assistance at cash desks as well as the “Green Pass Checks” inside the valley stations. A link is also possible easily before arrival, via the Safe2Ski web portal. Linkage of your 2G-documentation does require the ticket holder’s consent to storage of the 2G-expiration date. Without this consent, the ticket will only be activated for the day in question. 2G-documentation is automatically linked to the ticket and thus functions as a “virtual 2G-bracelet” for unlimited winter sports enjoyment. 

The Green Pass or one of the following forms of documentation are accepted for admission:

  • Vaccinated: proof that you are fully vaccinated.
  • Recovered: a quarantine order or physician’s attestation to a COVID infection in the past six months from which you have now recovered. Please note: We are no longer able to accept antibody results issued more than six months after conclusion of a COVID infection.

Vaccinated Persons

  • Vaccinations requiring two shots: Only subsequent to full immunization is the vaccination considered to constitute a minimal epidemiological risk. Documentation to this effect is issued two days after the 2nd shot and is valid for 270 days. 
  • Vaccinations requiring a single dose: Since January 3rd 2022 vaccinations which only require one dose (Johnson & Johnson) require a second vaccination in order to remain valid as evidence of minimal epidemiological risk.
  • Vaccinations for those recovered from COVID infection: For people who have recovered and have been vaccinated at least once, the vaccination certificate is valid for 360 days for the time being.
  • Third Dose: The third shot (in the case of single-dose vaccines, the second shot) is valid 270 days. At least 120 days must have passed between the second and third doses.

Further information is available on the website of the Federal Ministry for Social Affairs, Health, Care and Consumer Protection.

  • Quarantine order, which was issued within the last six months for a person documented to have been infected with SARS-CoV-2.
  • Physician’s attestation to an infection – confirmed through molecular-biological testing such as a PCR test – which occurred in the last six months and from which you have since recovered.
  • Proof based on neutralizing antibodies (antibody test) is no longer accepted.
     

In the European Union, the following COVID-19 vaccines have been approved:

  • The vaccine Comirnaty manufactured by BioNTech/Pfizer is approved for persons ages 5 and older.
  • The vaccine Spikevax manufactured by Moderna is approved for persons ages 12 and older.
  • The vaccine Vaxzevria manufactured by AstraZeneca is approved for persons ages 18 and older.
  • The vaccine COVID-19 Vaccine Janssen manufactured by Janssen is approved for persons ages 18 and older. (Source: BMI 29.11.2021)
     

You can activate your ticket at the ticket machines and the specially installed “Green Pass Checks” located inside the valley station. For guests without electronically readable documentation, we provide personal assistance at cash desks as well as the “Green Pass Checks” inside the valley stations. A link is also possible easily before arrival, via the Safe2Ski web portal. Linkage of your 2G-documentation does require the ticket holder’s consent to storage of the 2G-expiration date. Without this consent, the ticket will only be activated for the day in question. 

Yes! You can activate your ticket at the ticket machines and the specially installed “Green Pass Checks” located inside the valley station. For guests without electronically readable documentation, we provide personal assistance at ticket windows as well as the “Green Pass Checks” inside the valley stations. A link is also possible easily before arrival, via the Safe2Ski web portal. Linkage of your 2G-documentation does require the ticket holder’s consent to storage of the 2G-expiration date. Without this consent, the ticket will only be activated for the day in question.

When buying a season pass, all purchasers were made aware that the Austrian government might possibly change COVID regulations if necessary. It was expressly stipulated that current governmental regulations must be strictly complied with. These notices were accepted by all ticket buyers as indicated by their signature on a form to that effect. We comply with governmental regulations which require us to check for proof of 2G-documentation. If the ticket holder is unable to present evidence of their 2G-status, there is no right to a refund.

The 2G-rule (vaccinated/recovered) applies to guests ages 12 and up. Children under the age of 12 do not need a 2G-certificate. 

For children and adolescents, who are required to attend school in Austria (=until the age of 15), the Ninja Pass is an equivalent 2G-proof and is also valid on weekends in the respective test week. If PCR tests are implemented during the holidays, this also counts as a 2G-proof, analogous to the Ninja Pass. 

For school children and adolescents from the age of 12 (born up to September 1, 2006), who do not attend school in Austria, the Holiday Ninja Pass is valid as a 2G-proof. This provides serial tests with antigen tests (valid for 48 hours) and at least 2 PCR tests (valid for 72 hours) in a 5-day period. This means that at least 3 tests must be carried out within 5 days. If done so, no further tests are required for day 6 and 7.

stay safe

The COVID-19 Code of Conduct of the lift companies in the ALPIN CARD ticket alliance: Saalbach Hinterglemm Leogang Fieberbrunn, Schmittenhöhe in Zell am See and Kitzsteinhorn Kaprun.

This information will be updated on an ongoing basis!
(Status 11.01.2022)

The safety and personal health of every person are at the forefront of our minds, including that of our lift companies. We are establishing, based on the regulations of the Austrian Federal Government, a series of measures to protect all guests and employees.

In compliance with the current valid regulations, we firmly believe that you can relax and enjoy your holidays in our network. 

For everyone’s safety

Please respect our COVID-19 Code of Conduct, which is continuously updated to reflect the current situation and any changes in legal or regulatory requirements. Signposts and information points outline our Code of Conduct on site in the lift station areas.

What we can do for you:

Lift Companies - General information and organisation

  • Signposts and information points: These outline our Code of Conduct in the lift areas.

  • FFP2 mask: The wearing of a FFP2 mask is obligatory in the the appropriately marked areas (see section FFP2 mask).

  • Organised queuing areas: We will organise the queuing areas independently of the current legal requirements in such a way that clusters of people are avoided as much as possible.

  • Hand hygiene: We have installed sufficient hand disinfection facilities in the lift stations.

  • Disinfection measures (e.g. in sanitary facilities) are carried out regularly. 

Mountain restaurants operated by Gletscherbahnen Kaprun AG

Currently all mountain restaurants are obligated to check all guests (from the age of 12) their low epidemiological risk (vaccinated or tested).

Current Austrian law pertaining to COVID-19 requires us to solicit documentation
 
Examples of valid documentation are as follows:

  • Proof of COVID-19 vaccination
  • Formal confirmation from a physician of COVID-19 recovery after an infection
  • Formal confirmation of quarantine completion subsequent to COVID-19 infection

 
In addition:

  • All guests must register if staying longer than 15 minutes: Due to current COVID-19 regulations in Austria, we are required to record your contact data whenever you visit one.
  • Digital food and beverage menus: At those of our restaurants offering tableside service, listings of all foods/beverages are accessible by means of QR-Code.
  • Cleaning: We invest in a wide range of targeted hygiene and cleaning measures. These include, for example, thorough cleaning and disinfection of tables/bar areas in our dining establishments as well as handrails, door handles and sanitary facilities.

What you can do to protect yourselves and others:

2G-rule

In order to use the lifts, it is mandatory for people from the age of 12 to provide evidence of a low epidemiological risk according to the 2G-rule (vaccinated-recovered) when purchasing a ticket. Your ticket only allows access to the ski area if it is accompanied by proof of the 2G-status.

For children and adolescents, who are required to attend school in Austria, the Ninja Pass is an equivalent 2G-proof and is also valid on weekends in the respective test week. If PCR tests are implemented during the holidays, this also counts as a 2G-proof, analogous to the Ninja Pass. 

For school children and adolescents from the age of 12 (born up to September 1, 2006), who do not attend school in Austria, the Holiday Ninja Pass is valid as a 2G-proof. This provides serial tests with antigen tests (valid for 48 hours) and at least 2 PCR tests (valid for 72 hours) in a 5-day period. This means that at least 3 tests must be carried out within 5 days. If done so, no further tests are required for day 6 and 7.

Our employees also provide evidence of a low epidemiological risk for their work.

Wear a FFP2 mask

Please always carry and use a FFP2 mask. The wearing of a FFP2 mask is obligatory from the age of 14, masks & tube scarves are obligatory from the age of 6 generally indoors and outdoors if the distance to other people is less than 2 meters.

Following areas are included: 

  • queuing areas
  • lift stations, entrance/exit areas 
  • journey with the lift 
  • WC facilities

Take care of ventilation

Lift cabins are ventilated through permanently installed ventilation openings. Windows can be used for additional ventilation.

Take care of hand hygiene

Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available in sanitary facilities. Disinfection measures are carried out regularly.

Disposal of used protective masks

Please do not leave your used protective masks or handkerchiefs in the lifts but dispose of them properly. In the lift station areas, there are waste bins available.

Follow the recommendations and instructions

Please follow the recommendations for conduct and the instructions of our employees and especially observe the applicable hygiene regulations.

Pay cashless

When possible, make non-cash payments.

Don't visit when you're not feeling well

If you have symptoms that could indicate a possible COVID-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please stay at home/in your accommodation and contact the reception of your accommodation or a doctor immediately.

Demonstrate personal responsibility

Please demonstrate personal responsibility and protect your health as well as the health of your fellow human beings.

From you we request

Please follow our COVID-19 Code of Conduct and enjoy your stay in the ALPIN CARD region.

We will continually evaluate the situation and adapt our Code of Conduct to fall in line with any changes regarding legal or regulatory requirements.

 

This information will be updated on an ongoing basis!
(Status 11.01.2022)

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