Since 2003, Kapruner Gletscherbahnen has been committed to an integrated management system in order to implement and continually monitor high quality and safety standards according to ISO 9001. Internal corporate environmental, garbage, water and wastewater, fire prevention and worksite-safety officers – together with their teams – make a substantial contribution to meeting these high quality standards on a permanent basis. Every year and throughout the season, guests are surveyed about their satisfaction, with the results flowing into our corporate improvement and development processes. Individual training programs were developed for all employees throughout the company, intended to offer each of them the opportunity to develop their personal and professional expertise as well as to do so right here within our own company. An internal 4-year program trains young apprentices to become professional lift technicians. By means of our corporate health and wellness program, working conditions are constantly evaluated, while healthful sports and recreational opportunities are promoted.